Can I cancel my order?

I'm sorry but it is not possible to amend or cancel your order once it has been placed.

Made to measure goods are excluded from The Consumer Contracts Regulations 2013 and the 7 day cancellation rights do not apply.

What is your privacy policy?
What is your cookie policy?
What are your Terms and Conditions?
Will I need to sign for my delivery?

Other than swatches, your delivery will need to be signed for.

I have a problem with my item. What about your three year guarantee?

Our curtains are made from the highest quality fabrics by a team of experts to your specifications. Our 3 year guarantee means that we will replace or repair any curtains or blinds that have a manufacturing defect. There are some transparent and straightforward limitations to our guarantee. They are:

  • Incorrect measurement, installation, cleaning or maintenance.
  • Accidents, misuse or deliberate damage.
  • Fitting in a non-domestic environment or outdoors.
  • Normal wear, tear and fading.

If you discover a problem with your item that is not as a result of the above then email us and we'll sort it out.

The legal bits:

This guarantee is exclusive and in lieu of all other obligations liabilities or warranties. In no event shall Curtain Drop be liable or responsible for incidental or consequential damages of for any other direct or indirect damage, loss, cost, expense or fee. This guarantee does not affect the consumer's statutory rights under applicable national laws in force.

Can I have my order delivered on a Sunday?

Unfortunately we cannot deliver on a Sunday. Our deliveries are made Monday to Friday via UK Mail.

How do I measure for roman blinds?

Please check our roman blind measuring guide for advice on how to measure up ahead of ordering.

How do I measure for a window valance?

Please check our valance measuring guide for advice on how to measure up ahead of ordering.

How do I measure for curtains?

Please check our curtain measuring guide for advice on how to measure up ahead of ordering.